Returns & Exchanges

At Hedgren, we want you to be completely satisfied with your functional and stylish bags; however, if you are not happy with your purchase, you can return items within 30 days of delivery in their original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unused bag in its original packaging with all hangtags attached, ensuring the item is securely packed to prevent damage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing